Full time

Support Worker – Marylebone Project

Location: London The Marylebone Project

Closing date: 4th June 2024

At Marylebone we pride ourselves on delivering the highest possible standard of support to our women regardless of their background and vulnerability. In joining the team, you will need to share in our values.

As a Support Worker at the Marylebone Project, you will work with a range of women with varying support needs and backgrounds. You will empower and support them to reach their goals, giving them the necessary tools to achieve these. You will work with other agencies, linking women in with various services that will support them in a holistic way.

You would also be expected to carry out daily duties such as:
• Floor checks/ health and safety checks.
• Information recording, updating, and filing.
• Supporting clients with maintaining their tenancy.
• Attending meetings with or on behalf of the clients.
• Advocacy, signposting and supporting clients to appointments.

It is a privilege to work with these women, and you will always put the safety of the women first, keeping them at the heart of your work. You should be an excellent communicator and understand the importance of recording and sharing key information. You will undergo training throughout your time in post and this will support you to do your job effectively. You may not have experience in this area but a willingness to learn is key. You will be patient, empathetic and eager to learn and develop while facing new challenges head on. You will also understand the complexities and challenges of homelessness and how these may affect women differently.


£33,158 per annum


Average 40 hours a week on a five-week rota. Normal working pattern will be working across early and late shifts & working one weekend.
Working hours and rotas are subject to change by the organisation as required, based on operational/service need, though we try not to do this frequently. Some flexibility in working hours is expected.


The employee will be enrolled into a pension scheme providing the post holder meets the criteria for eligibility. Minimum pension contributions will be paid by the employer for you if you are eligible.

Annual Leave

28 days, including bank holidays, rising by one day a year to a maximum of 33 days after each full year’s service. As the project works on a 24/7 basis, you will be required to work some bank holidays, including Christmas and New Year.


Open-Ended, Full-Time


An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required.

Occupational Requirement

Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.

The Marylebone Project is based over two sites, 100m apart, up to 7 floors, and the job regularly involves walking throughout and between both sites. The postholder must be able to access all areas of the Project, and may be required to do so quickly in the event of an emergency. There is also a requirement to travel across London for work related purposes. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.

Closing Date

4th June 2024


We will be actively interviewing for this post; this means that this job may be withdrawn before the advertised closing date. Interviews will be held at the Marylebone Project, London.

More info

For more information on the role, please see the job pack.

For more information about the role, please contact Helena Gackowska on 0203 959 1444 or helena.gackowska@churcharmy.org 

How to apply

To apply, please download and complete the Marylebone Project Application Form for this post from www.maryleboneproject.org.uk. Please email it to recruitment@maryleboneproject.org.uk

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