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service user involvement officer

Location     The Marylebone Project, Westminster, London
Details The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. We provide shelter education opportunities, spiritual space and events in a welcoming and secure environment.

As Service User Involvement Officer, you will establish, facilitate and deliver a range of
service user involvement opportunities. You will forge relationships with external
agencies in order to provide a range of exciting opportunities for the women you support. We value the voices and feedback of the women who use our services, you will have the exciting task of encouraging the women to have their voices heard at every level of the organisation.

The ideal candidate will be motivated, energetic, creative and a strong team player. You will need to possess effective communication and interpersonal skills and be able to work well with others. You will need to be someone who can work with other people unconditionally, who has an understanding of the challenges of homelessness and can work without judgement. Our values are at the heart of what we do, so you should be someone who models these in all they do.
£27,829 per annum
Hours     40 hours per week
You will work a shift rota which will include early, late and weekend shifts.
Pension Church Army is an auto enrolment employer. If you are eligible for pension contributions, you will be enrolled in to a qualifying scheme and minimum pension contributions will be made by the employer.
Annual Leave 28 days per annum, rising by 1 day per year to a maximum of 33 days, inclusive of 8 bank holidays. As the project works on a 24/7 basis, you will be required to work some bank holidays.
Contract Open-Ended, Full Time
DBS         An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required. 
Occupational Requirement *Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.

Physical requirement: The Marylebone Project is based over two sites, 100m apart, and the job regularly involves walking throughout and between both sites. The Bradbury House site is a listed building, over six floors, with only five having lift access. The postholder must be able to access all areas of the Project, and may be required to do so quickly in the event of an emergency. There is also a requirement to travel across London for work related purposes. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.
Closing Date
8am on Thursday 4th May 2021
w/c 17th or 24th May 2021
More info For more information on the role, please see the job pack. 

To apply, please submit a Marylebone Project Application Form available on the website

For more information, please email

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